An ROI-Driven Email Marketing Solution

Terms & Conditions

Terms & Conditions

These terms and conditions (“terms” “conditions” “clauses”) document the relationship between EmailWorkz (“We” “Us” “Our” “Website”) and the users (“You” “Your” “Visitors” “Viewers” “Customers”). Before accessing this website and any of our services or contents, you’re asked to read this document in whole. By continuing the use, you’re providing your full and conscious consent to these terms and conditions, along with clauses that might be added or amended in the future. If not, you’re kindly asked to leave this website immediately.

Code of Conduct: The services, contents, products and other resources that we offer, directly or indirectly, you agree to use them only for the purposes that they are intended for. Any activity on your part that falls outside these terms and conditions, or found infringing any of our other clauses, values, and properties, might pave way for the termination of use or access of our products/services/resources/more, in part or whole. We also reserve the right to take appropriate actions, as and when deem fit, if we find your contents or communication illegal in nature, threatening, defamatory, abusive, deceptive, racist, harassing and/or degrading. You’re asked not to impersonate any person or entity, and be completely authentic in your identity. If not, it will be subject to necessary actions as deem fit with the standard code of conduct.

Your EmailWorkz Account: To use our Services, you are required to create an EmailWorkz account. As a part of that process, you will be asked to provide several of your information, including, but not limited to, email address, password, full name, and phone number. You agree to provide accurate, current and complete information, and that you must keep the information accurate, current and complete henceforth. You are responsible to protect your personal information, prevent unauthorized access to your account and notify us immediately in case of any compromise in your account. In addition, you also agree to provide cooperation regarding information requests from regulators, telecommunication providers, and law enforcement. Without registration, you can’t access the Services, and a large part of the site would remain unavailable, as it is to the general public.

Ownership and Confidentiality: Between EmailWorkz and users, we own and reserve all rights and interests in and to the services, as well as documentation, confidential information, and customer service data, and any contribution from the users. Users own and reserve all the rights and interests in each customer application and their confidential information. You agree to use and protect confidential information, related to your usage of the Services in whichever capacity, as well as to the parts of services itself, carefully, per these terms and at your discretion, unless agreed upon, in written, between EmailWorkz, the disclosing party and receiving party.

Customer Data: WAt EmailWorkz, we follow industry standards to protect our user data. You acknowledge that you have read our Privacy Policy and agree to adhere to its terms related to, but not limited to, how we collect your personal information and how we use it to fulfill our services and for other purposes.

Sender Authentication: You must show email providers that EmailWorkz has your permission to send them emails on your behalf. To set up sending authentication, add DNS records to your hosting service. This will associate your sending domain with EmailWorkz. You can also set up sender authentication for the links in your email, as well as P addresses associated with your account.

GDPR: If EmailWorkz is processing personal data of customers who are based in United Kingdom, Switzerland or European Economic Area (EEA), the said customer can execute DPA, as required by General Data Protection Regulation. If you do wish to execute that, you can make your request by contacting us. At EmailWorkz, we take the protection of user data and privacy very seriously, which falls in compliance with GDPR. For more information on the subject, contact us.

Payment Terms: At EmailWorkz, we commit for higher transparency. We list the price of our services, under different plans, on our ‘Pricing’ page. You agree to pay, per your plan, according to the listed fee. In addition, we will charge you extra, if and when needed, to cover the disputed fees that you may incur on your end, and penalties, fines and additional costs, which we incur, as a result of your use of the services in violation of the terms, from regulatory bodies and telecommunication companies.

The listed fees do not reflect any taxes, duties and other governmental charges on the services. Customers are solely responsible, per the applicable Tax law of their country, to pay all taxes associated with their purchases of the service. If the customer fails to provide EmailWorkz with a valid tax exemption certificate, EmailWorkz will bill the customer if it has to pay the tax which the customer is responsible for.

You are responsible for enabling/disabling auto-recharge on your accounts, irrespective of the payment options you choose. You are to ensure that you have enough balance, in positive, to cover the undisputed fees. All the undisputed fees due, per these terms, are payable in USD, unless otherwise agreed upon, in written, between EmailWorkz and you. Payment obligations can’t be canceled and fees paid can’t be refunded, unless otherwise mentioned, except in cases of technical glitch or problem that EmailWorkz is responsible for. If you fail to pay your overdue of any undisputed fees within 10 days, late fee will be levied of either 1.5 percent per month or the maximum amount allowable by the applicable law. After issuing the notice of non-payment, we may even suspend the Services until all due, undisputed, and late fees are paid.

In case of the suspension of Services, EmailWorkz stands not liable for any damage, liability, consequence, and loss – be it financial, psychological or any other – that you may incur. In addition, if you dispute any portion of any fees, payable per these terms, you must notify us, through written notice, within 60 days of the date we bill you for the charge you want to dispute. We will make sure to work together with you to resolve the dispute.

Product Terms: To enhance the usability of the services, we make additional features and functionalities available through third-party partners or add-ons. Choosing to use such add-ons or the offerings of third-party partners, you agree to do that at your sole responsibility.

Termination of Use: We reserve the rights to suspend and terminate your access to our services and website, as well as delete all your information from our database, anytime, at our sole discretion. The grounds for the action can be, but not limited to, illegal, fraudulent and/or abusive activity on your end. In addition, to uphold industry standards and follow relevant regulations, we take unfair use and spam instances extremely seriously. And we do this through several checks and balances, which include, but aren’t limited to, temporarily blocking the in-question account, for further review, if its bounce rate is over the maximum limit of 5 percent and suspending the in-question account, until further review, if its abuse-complain rate exceeds the maximum limit of 1 percent.

Changes: We reserve the rights to make changes to these terms and conditions, as well as any of our other clauses, policies, and offerings, from time to time, whenever it deems fit. Aside from changes, we might also add newer clauses and/or remove the existing one(s). Your continuation in use of our website and service is voluntary consent to the modified terms and conditions, if and when they come into effect. If you do not agree with the revisions, you must stop using the services.

Privacy: We take the privacy of our users very seriously. We take all the necessary measures and deploy best practices, in accordance with the international standards, to ensure maximum protection to your data. Read our Privacy Policy document to know more.

Limited Liability: EmailWorkz, its employees, management, affiliates, associates, and/or parent company are not liable to any loss or damage you incur by using our service, product, resources, information, and website; loss or damage can include, but not limited to, financial, psychological and physical. To that, you indemnify and hold us harmless against all losses, damages, and costs resulting from any violation of our terms, policies and additional clauses. We reserve the rights to exercise exclusive defense against any claim, from anyone. In such event, you agree to provide us any necessary cooperation requested by us. EmailWorkz does not assume any liability for contents and services posted and offered by our users and any third-party service providers.

Guarantee: We expressly disclaim all warranties and conditions, of any kind, unless stated otherwise.

Copyrights: All the resources or contents you find on this website, they are exclusive properties of EmailWorkz, unless stated otherwise, applicable to copyright and trademark use. Any inappropriate and/or unapproved use is strictly prohibited, and might call in for authoritative and legal actions.

Additional Terms: If you monitor or record communications, of any form, you agree to comply with the applicable laws prior to monitoring and communications at all times. We are not liable or warranted to such practices. EmailWorkz is not liable or obligated, in any form, to losses arising out of your use of the services in breach of these terms and infringement claim arising out of the use of services with other applications, products, and services. The services aren’t intended to support or carry emergency communications. We’re not liable under any legal terms arising from the inability to use the services for emergency communications or purposes. Both EmailWorkz and users agree to comply with applicable laws relating to respective activities pursuant to these terms. Our right to enforce the provisions of these terms will continue and stand upheld in the future even in case if we’re limited in our abilities to enforce them in the present. You can’t transfer these terms, in any way or form. The attempt will be null and void, unless agreed upon prior in written. None of these terms are intended to create any relationship between EmailWorkz and you other than putting each party as independent contractors. In case, if the provision of these terms is held unenforceable by a court or any other competent judicial body, that provision will be eliminated to the minimum extent necessary to make it enforceable, while the rest of the terns will continue to be in full effect. No failure, in any way or form, in performance of any obligation of a party shall make up for an event of default or breach of these terms.

These terms and conditions are subject to change or modifications, as and when needed, if we deem it fit. If ever any of these clauses, for any reason, are considered unfit, unqualified and unenforceable, the other parts of the documents(s) remain enforced and in effect. In case if you have any query, contact us.

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